Navio Consulting helps private multifamily owners strengthen property-management accountability, improve operating visibility, identify risks early, and make better-informed asset decisions — without adding full-time executive headcount.


Navio reviews financial performance, leasing, renewals, delinquency, expenses, market positioning, budgets, forecasts, CapEx, and property-management execution — giving ownership a clearer view of what is working, what requires attention, and what should happen next.

Recurring owner-side oversight engagements are tailored to asset size, complexity, reporting needs, PM structure, and level of ownership involvement.Typical recurring engagements focus on U.S. multifamily assets generally within the 75–250 unit range.

Navio is most useful when ownership is stretched across multiple assets or markets, one property is consuming disproportionate executive attention, PM reporting lacks independent interpretation, or leasing, delinquency, expenses, and NOI are drifting from expectations.

Third-party property managers operate the asset. Navio gives ownership an independent senior view of financial performance, leasing, renewals, delinquency, expenses, market positioning, budgets, forecasts, CapEx, and management execution.
Connect financial results to leasing, collections, expenses, market conditions, and onsite execution.
Challenge explanations, track commitments, and keep material operating issues visible to ownership.
Give ownership a concise view of what matters, what requires attention, and what should happen next.
Intentional occupancy low point during resident cleanup
Physical occupancy rebuilt
Leased occupancy
Reduction in current-resident delinquency
The recovery required a management transition, resident-quality cleanup, stronger collections discipline, refreshed market positioning, and tighter PM accountability. A mix of concessions and leasing specials helped the asset compete with the market while protecting long-term rent integrity.

Diego Hurtado brings more than 20 years of international experience across multifamily asset management, property operations, luxury hospitality, and complex real estate environments.
His background includes owner-side oversight, turnarounds, leasing and revenue strategy, budgeting, forecasting, CapEx, property-management accountability, and cross-functional leadership.
Diego holds an MBA in International Hospitality Management from EHL Hospitality Business School in Switzerland and a Bachelor’s degree from Indiana University Bloomington in the United States. He works fluently in English and Spanish.
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